What is a Qualified Written Request? What is a QWR?

A Qualified Written Request (QWR) is a written correspondence that you or someone acting on your behalf can send to your mortgage servicer. The purpose of a QWR is to dispute an error relating to the servicing of your mortgage loan or to request information about the servicing of your mortgage loan.

Tip: A QWR is just one way to notify your servicer of an error or make a request for information. You can send your servicer a notice of error or request for information instead of a QWR.